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Golfer Care Specialist Intern / Sports Media


NBC Sports Group


Responsibilities

Job Duties

  • Provide Golfer Care that leads to unparalleled, personalized service through all possible channels (phone, email, web, mobile)
  • Deliver our "why" and commit to the growth of our great service
  • Enthusiastic and willing to be pro-active, think on your feet, and solve problems efficiently and effectively
  • Consistently, over-deliver for our golfers while creating 'wow' moments for them!
  • Passionate about understanding our golfers' needs and transforming insight into awesome experiences
  • Maintain a high energy, engaging, servant culture
  • Participate in efficient daily workflow processes through the use of operational metrics to gauge performance and ensure timely service
  • Participate in a quality program to certify that a high level of accuracy and Golfer Care are consistently being delivered, utilizing NPS as the primary driving metric

  • Qualifications/Requirements

    Basic Qualifications

  • Must be enrolled in a degree seeking college program with a background of management or business:
  • Must have a GPA greater than or equal to 3.0
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to work in Orlando, Florida


  • How To Apply For This Internship





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